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Return & Refund Policy

Thank you for shopping at Hautebizz.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hautebizz.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Hautebizz, accessible from https://hautebizz.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 1 day of submitting your order, without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • email: hautebizz@gmail.com

We will reimburse You no later than 14 days from the day on which We receive your cancellation email request or the returned Goods – whichever applies. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • Any claims for misprinted/damaged/defective items must be submitted via email, within 14 days after the product has been received and include clear photographic images of misprint/damage/defect.
  • The Goods are in the original packaging.

The following Goods cannot be returned:

  • The supply of Goods made to Your size specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

We do not refund orders for buyer’s remorse.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

  • Upon resolution of your claim, You will be provided with a return address for Goods.
  • We cannot be held responsible for Goods damaged or lost in return shipment, therefore, We recommend an insured and trackable mail service.
  • We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
  • Wrong Address

    If You provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with You.

    Unclaimed

    Shipments that go unclaimed are returned to our facility and You will be liable for the cost of a reshipment to yourself.

    Gifts

    If the Goods were marked as a gift when purchased, once the returned product is received, a gift certificate will be mailed to You.

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: hautebizz@gmail.com